For companies interested in ealuating their current IT operations against the ITIL standard as a means for determining next steps, Optimize! recommends a maturity assessment. Maturity assessments are conducted in partnership with our clients and can encompass one or all service management process areas as the client requires. Clients receive a detailed report of the findings, by core lifecycle process, as well as an outline of specific recommendations for improvement. Upon request, Optimize! assessments can also include projected returns from the implementation of suggested improvements.