The business climate today requires companies to continuously improve the ways in which they maximize their IT investments and assets. To do this, technology organizations must attain alignment with the business and directly contribute to the achievement of performance targets, i.e., increased market share, profits, productivity, stakeholder satisfaction, better financial controls, etc. Optimize! solutions help clients reach these goals. Whether clients are looking for an integrated solution or targeted services, we work with our customers at their point of need.

Strategic Management

• Alignment of IT Strategy to Enterprise Strategy and Goals
• Definition of IT Organization Strategy
• Development of IT Operations Strategy and Policies

Disciplined IT Delivery

• Project Management Methodologies and Processes
• Organization Structures
• IT Services Design
• Release, Change, and Configuration Methodologies and Processes
• IT Governance Proceses, i.e., SOX, HIPAA, etc.
• PMO Charter

IT Performance Reporting

• Metrics and Dashboards for Measuring Client Delivery, IT Asset Management and Organizational Effectiveness
• IT Project, Service Delivery and Support Tools Evaluation and Selection

Project Portfolio Stewardship

• Tools and Scoring Models for Project Selection and Prioritization
• Portfolio Risk Monitoring and Gating
• Project Benefits Tracking
• IT Service Catalog Design and Implementation

Resource Management

• Resource Pool Demand and Utilization Tools and Measurements
• Resource Pool and Portfolio Management Integration
• IT Asset and Financial Management
• Capacity and Demand Optics and Management
• Project and IT Service Management Staff Augmentation

Talent Management

• Delivery and Support Personnel Soft and Hard Skills Assessment and Coaching Tools
• Training, Career Path and Education Programs
• ITIL Certification

Process Improvement Services

• Competency Diagnostics
• Feedback and Continuous Improvement Systems
• Internal and External Best Practices
• Lessons Learned Capture and Retention